Troubleshooting Guide: Contacting Support on Make.com

Problem: Unable to Contact Support

Imagine you're working on a project and you encounter a technical issue. You try to contact support, but you're met with an error message stating, “A field contains invalid values”, even though you've filled out every field. It's frustrating, isn't it?

Solution: Try a Different Route

Here's a simple solution to this problem. Instead of trying to log the ticket from your dashboard, try opening a ticket from the Help Center. This alternative route might just do the trick and allow you to get the help you need.

Step-by-Step Guide

  1. Go to your dashboard and attempt to fill in the support ticket.
  2. If you encounter the error message, navigate to the Help Center instead.
  3. Try to open a ticket from the Help Center.

Troubleshooting Tips

If you're still having trouble, make sure all the fields in the ticket are filled out correctly. Double-check your information for any potential errors. If the problem persists, try reaching out to the community for help.

Summary

In conclusion, if you're having trouble contacting support through your dashboard, try opening a ticket through the Help Center instead. This simple workaround can help you get the support you need to resolve your technical issues.

You do have further questions?

Ask your question via E-Mail: Richard@make-app.de
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