Solving HubSpot Module Connection Authorization Issues

Have you ever struggled with authorizing connections in new modules? You're not alone. Many users have reported a similar issue where they end up with a blank pop-up screen when they select a connection. This can be quite frustrating, especially when there's nothing specific reported on the status page.

But don't worry, there's a solution to this problem. If you're using legacy HubSpot modules, try replacing them with the newer version. This has been known to fix the issue for many users.

Here's a step-by-step guide on how to do this:

  1. Go to the modules page on your HubSpot account.
  2. Find the legacy module that you're having trouble with.
  3. Click on the 'Replace' button.
  4. Select the newer version of the module from the list.
  5. Click 'Save'.

If you're still facing the issue after replacing the module, try using a different browser or incognito mode. This can help you determine if the problem is with your browser or the module itself.

If none of these solutions work, don't hesitate to open a ticket with the support team. They're there to help you and will investigate the issue further.

In conclusion, while authorizing connections in new modules can sometimes be a challenge, there are several troubleshooting steps you can take to resolve the issue. Remember to replace legacy modules with their newer versions, try a different browser or incognito mode, and reach out to the support team if needed. With these tips, you should be able to overcome this challenge and continue making the most of your HubSpot account.

You do have further questions?

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