Solving Make.com App Upgrade Issues: A Guide

Have you ever encountered a problem where your app doesn't work after upgrading to Make.com? You're not alone. This is a common issue that many users face, and it can be quite frustrating. But don't worry, we've got a solution for you.

The Problem

After upgrading to Make.com, one of the apps doesn't work as expected. The app migrates to Make.com and can be edited, but all associated scenarios do not migrate correctly and are almost empty. When creating a new scenario, you can select a module, but it does not show up in the editor. The error message that appears during scenario migration is: “Translation by reverse map failed on account, 1250560”.

The Solution

The solution to this problem is to shorten the names of your app and modules. App or module names longer than 32 characters can cause this issue. Here's a step-by-step guide on how to do it:

  1. Export the app
  2. Edit the names of the app and modules to make them shorter
  3. Import the app back into Make.com
  4. Build your scenarios

While this solution requires some work, it's the best way to get your app up and running again. And remember, it's always a good idea to keep your app and module names short and concise to avoid such issues in the future.

Troubleshooting Tips

If you're still having trouble after following these steps, try rebuilding your app from scratch. While this may seem like a daunting task, especially for complex apps with many modules, it's often the most effective solution.

Conclusion

Upgrading to a new platform like Make.com can sometimes come with unexpected challenges. But with a little patience and the right approach, these issues can be resolved. Remember to keep your app and module names short, and don't hesitate to rebuild your app if necessary. Good luck!

You do have further questions?

Ask your question via E-Mail: Richard@make-app.de
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